Parent/Student Portal Instructions/Help

The Parent/Student Portal appears on all school Menu pages: Parent/Student Portal

Parents/guardians and students use the same portal to log in to their accounts, however student accounts differ in several ways from Parent/Guardian accounts. It is important to have a separate account for parents, guardians or other individuals approved by the parent/guardian for access to student information.

The safety and security of students and student information are the district’s top priorities. Photo identification is required to create a Parent Portal account and district staff will ask for identifying information in many cases when they are assisting you.

The Parent/Student Portal is part of the PowerSchool Student Information System at Monroe-Woodbury. The Portal serves two important functions:

  1. provides report cards, grades, attendance, assignments and other information to parents, guardians and students

  2. manages communication and emergency information from the school district to parents and guardians

Students:

All students have automatic access to the Portal. No sign-up is necessary.
The Portal allows students to:

  1. view their attendance, grades and assignments teacher by teacher

  2. submit high school course requests online

  3. link directly to selected online testing sites

Parents/Guardians:

The Portal serves two important functions for parents/guardians:

  1. Their account will be linked only to student(s) who are family members of the parent/guardian. Once an account is created, parents/guardians will have access to review each student’s attendance, grades, assignments and other information posted by individual teachers. In addition, Report Cards, Progress Reports and other documents sent by the school will be posted to the Portal. Account preferences can be set to request automatic email updates to parents/guardians as well.

  2. The SwiftK12 Alert System allows parents/guardians to designate the contacts and methods used by the district for sharing general information as well as important updates such as weather emergencies and school closings.

Login to the Parent Portal

To use the Parent Portal, you must have an account. Your Parent Portal account will be set up using any personal email address you choose. Each child in the district will then be linked to your account. New Portal accounts are created in one of the following ways:

  1. Families new to the district will receive Parent Portal information during Registration.

  2. If you are already registered in the district, please contact the Main Office of the school your child attends for assistance in creating your Parent Portal account.

Please note: the following documents must be presented IN PERSON to enroll in the Portal:

  1. photo identification (driver’s license, passport, photo ID)

  2. proof of residency in the district (which can be a driver’s license with district address, utility bill etc.)

Parents/Guardians already registered in the district

Contact the Main Office of the school your child attends. If you have more than one student in the district, choose whichever school is most convenient for you. Once documents have been viewed and accepted, parents/guardians will create a Parent Portal account linked to their personal email. District staff will then provide code numbers that are used to connect the correct students to the parent/guardian account. Once the account is set up, the codes are not used again.

Parents/Guardians new to Monroe-Woodbury Central School District

  1. New parents/guardians will be enrolled in the Parent Portal as part of their Registration process

  2. Following Registration, an email with account and login information will be sent to the email address you provided.

  3. When you log in, you will be required to reset your password.

  4. Please reset your password and then set up your Parent Portal and SwiftK12 account settings


Parent Portal Preferences

Forms in the Parent Portal

Beginning in September 2021, instead of emailing forms to families to print, sign and return them, forms can be completed online in the Parent Portal under the Forms heading on the left navigation pane. Parents can save time and effort by opening the form online, completing the information requested and clicking Submit. Everything from signing out a student's computer device to Permission slips for field trips or activities will be available at the click of a button. In addition, student bus schedules and other important documents will be listed in Forms.

To begin:

Log in to your Parent Portal Account

Parent Portal Sign-in Screen

Once logged in, select a student from the tab along the top menu tab and then click on the Forms tab on the left navigation menu.

Screenshot of Forms link in Parent Portal

You will then see any forms are available for that student. Please note that you can only look at the set of forms under one student at a time. If you have more than one student in the district, you will have to go to each student tab to view and submit forms for each of them. 

screenshot of sample Form document list

Click in the form you need and follow the instructions on the form. Be sure to click Submit when finished.

Email notifications from teachers and schools in the Parent Portal

Settings in the Parent Portal can be modified so that specific reports are emailed to parents/guardians periodically.
Begin by clicking the Email Notification button on the left navigation menu.

There are 3 sections to complete:

Screenshot of Email Preferences in Parent Portal

Contact Information

Provide the email address or addresses for notifications.

What Information Would You Like to Receive

Check the boxes for the type of information you would like to receive.

Two important notes:

  • School Announcements are the Daily Bulletins used by each school to provide PTA meetings, special events in the buildings etc.

  • Balance Alert – This category is not available. The district uses Titan Student Meal Accounts for student lunch accounts.

Frequency

  • Use the dropdown headed Never to choose daily, weekly, monthly etc.

  • You can choose to receive announcements for all your students or only the one you were looking at when you began the Email Notification section.

  • You can request immediate emails for the specific child you are viewing by checking Send Now For:

Be sure to save your settings by clicking SUBMIT at the lower right of the screen.

SwiftK12 Alert System

SwiftK12 is used to contact parents and guardians with important school and district information.  The district sends messages in three ways:

  • Email

  • Voice phone calls

  • SMS Text Messaging

Message Types

The district sends 4 types of messages: General Information, Attendance, Early Morning notifications and Emergency Broadcast.

  • General Information – typically used for email about school or district information. It is occasionally used for phone calls or SMS Texts

  • Attendance – used once school has opened for the day to notify parents and guardians that a student has been marked absent from school

  • Early Morning – only used very early in the morning to notify parents and guardians that school will be closed or has a change in opening time

Setting Contact Information in SwiftK12

Up to five different contacts can be used by SwiftK12. Parents/guardians can decide what names, phone numbers and emails are listed as Contacts. The contact method(s) used to reach them can also be selected.  If phone calls are inconvenient, choose text or email.  If email access is limited, choose phone call or text. All three methods may be chosen if that is preferred.

How to set Early Morning Contacts and Preferences in SwiftK12

Click the SwiftReach SwiftK12 link

SwiftK12 Home

The Home page contains copies of recent messages sent by the district to give parents/guardians an opportunity to review something they may have missed.
There are 2 additional tabs next to the Home tab:

  • Contact Information and

  • Alert Preferences

screenshot

SwiftK12 Contact Information tab

Please note that the Contact fields in SwiftK12 are grey and cannot be changed by you.
To change the Basic Information for your Contacts, please call the attendance officer or Main Office of the school(s) your child(ren) attends.

Basic Information should be completed with parent/guardian phone and email contact information. The most critical phones and emails would be listed first. Relatives, grandparents, neighbors or babysitter information may also be added in order of importance so they can be contacted if desired. Please note that the parent/guardian Home Phone is also requested.

screenshot

Once the Basic Information has been entered through the school Main Office and you have confirmed it, return to the SwiftK12 home page and click the Alert Preferences tab from the upper right on the toolbar.

SwiftK12 Alert Preferences tab

screenshot

Select Early Morning messaging methods

Alert Preferences allows you to choose which Contacts are used for Early Morning notifications. Messages are sent using the Early Morning contacts ONLY in very specific instances, typically an event or situation that impacts weather or at what time schools will open in the morning. These messages are sent out between 4:00 a.m. and 5:00 a.m. Because of the early hour, parents and guardians may choose whether or not, and through what method, these messages are sent to them.

Contacts 1 through 3 emails and cell phones listed here were provided by parents/guardians to the school main office.
By checking and unchecking the cell phone, email and home phone, parents and guardians can choose how messages are sent to them. Unchecked Contact information will not receive email, phone call and SMS Text messaging.

Please note that cell phones that are checked will automatically receive both phone calls and SMS text. It is not possible to select SMS Text only.

Parent Portal Early Morning Contact Instructions

BE SURE TO SAVE CHANGES!

Thank you for utilizing the district’s Parent Portal. Its purpose is to keep families informed and up-to-date on what happens every day in their child(ren)’s education. We believe this communication is vital to the success of every student.

Questions about Parent Portal?

Please contact the school Main Office.

A printable version of the Parent Portal information is available: Student/Parent Portal
This online document will appear to be spaced incorrectly but will print normally when File – Print is clicked.

More Information

Report Cards

If you forget your password or username

screenshot of Parent Student Portal login screen with arrow to Forgot Username or Password link

  1. Go to the Parent/Student Portal link on the website: https://mw.powerschool.com/public/home.html

  2. Click on the Forgot Username or Password link.

  3. Click on the Forgot Password? Tab.

  4. Fill in your Username and Email Address * and hit Enter.

Setting Contact Preferences in SwiftK12 for Early Morning Messages